Terms & Conditions

Nationwide Spares is operated by ACN 143 913 624 Pty Ltd, incorporated in NSW. ABN 80 143 913 624

Return Policy

By purchasing from Nationwide Spares you agree to our Returns Policy. See our full Returns Policy here.

Pricing

Listings Disclaimer

Illustrations in this web site are for purchasing guidelines only. Manufacturing changes can result in variations to illustrations. The depiction of colours is only as accurate as reproduction allows.

All measurements and capacities are approximate and can vary due to manufacturing changes.

Model number lists are put there for the purpose of the internal search engine. Information in these lists has been compiled from numerous sources, including manufacturers lists, Customer enquiries and even other websites. Although we try to offer as complete information as possible, the accuracy of the model lists is not guaranteed. Customers are encouraged to match parts on description and appearance, and if unsure about correctness of fit, please message us and our expert team can confirm the compatibility for you.

The use of manufacturers names or logos are for reference purposes only and does not imply that parts are sourced from that manufacturer. (although they usually are)

The listings on this web site represent general information in order to purchase items, and whilst all care has been taken, information in this web site is not to be taken as a substitute for specific advice. We accept no responsibility for any person who acts on the contents of this website.

If a listing has a pricing error, we may notify you after you have ordered, and advise that we are unable to supply at that price. In this case you may be offered the opportunity to go ahead at the new, corrected price, but you will always be offered a full refund including any freight charges. 

Sometimes parts become unavailable from the manufacturer, and this information may not have made it through to our website yet. If you order a part which we are unable to supply, we will always issue you a full refund including thany freight charges. If you see a part on our site that you already know is not available from the manufacturer, please email us and check availability first. We may have an alternative supply, or old stock, or it might be that we have an old listing that needs to be removed. Please email us if you're unsure as it will save us all a headache later on. 

Delivery Times

Not all parts on this site are kept in stock at our main warehouse. In the case that the parts required are not in-stock, they will need to be moved between warehouses or back-ordered from a supplier. For more information on delivery times and the unpredictable nature of appliance parts ETAs, see our page here. Delivery of merchandise is subject to warehouse and supplier availability and Nationwide Spares cannot be held responsible for delays.

Linking Policy

If you wish to establish a link to our site, you must seek our prior written consent.

Disclaimer of Warranties and Limitation of Liability

This site is provided by Nationwide Spares on an "as is" and "as available" basis. Nationwide Spares makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site.

You expressly agree that your use of this site is at your sole risk.

To the full extent permissibly applicable law, Nationwide Spares disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Nationwide Spares does not warrant that this site, its servers, or e-mail sent from Nationwide Spares are free of viruses or other harmful components. Nationwide Spares will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Printed Circuit Boards

Electronic components in appliances can appear to be faulty when they may not be. PCB's that are faulty are often the result of a fault in another component, such as a pump or heater, and fitting a new board to the machine can result in damage to the new board as well. Electronic components can in some cases be damaged by static electricity, water, or some other factor. For these reasons Nationwide Spares can not accept returns of PCB's under any circumstances. The PCB is covered by a statutory manufacturer's warranty but the failure rate on new PCB's is extremely low. (less than 0.4%) If you claim warranty the PCB will be subject to testing by the manufacturer. If the manufacturer accepts the warranty, which is unlikely, only then we will send you a replacement PCB.  We recommend that you use a qualified service technician to diagnose and test your machine prior to purchasing a circuit board. You should only purchase a circuit board if you are absolutely sure it is the problem, and that there are no other problems in your machine. All PCB's must be fitted by a qualified technician. 

Wrong parts

We will accept parts back in circumstances where for whatever reason we have not supplied you with the part number that you ordered, (or the applicable replacement as advised by the manufacturer - some manufacturers regularly change part numbers for the same parts, but they are just that - number changes. ) However, if the part we supply is the part you ordered, then we cannot take them back, even if it's not what you were expecting. You need to make sure you are ordering the correct part before ordering. Warranty applies, but may be limited if parts are not installed by licensed technicians. See our full return policy here.

Parts that don't fix the problem.

Once a part has been installed it is a used part and cannot be accepted for return. Warranty applies for manufacturing defects, but may be limited if parts are not installed by licensed technicians. See our full return policy here.

Change of mind returns

We will accept change of mind returns on part that we keep in stock. If we had to buy the part  in form a supplier to fill your order, then we are unable to accept it for return. Apart from the freight cost we have to pay in both directions, there is no guarantee the supplier will accept it for return when it gets there. So we just don't do it. If you are unsure of the status of any particular item, please ask us BEFORE you order it. We will give you an honest answer.